We need a smart candidate who is comfortable with concepts of e-commerce platforms and how the world of D2C (direct-to-consumer) brands functions. Experience in relevant industries preferred, but freshers also welcome.

Job Type: Work From Office

What are we looking for?

• Very good fluency in Written and Verbal English is required.
• Aptitude and attitude to learn and understand new concepts
• Graduates and above preferred

Compensation

• Salary Offered: 20000 to 30000 or higher, as per past salary and interview

Description of the Company:

Royal Chess Mall is a global e-commerce export brand operated by New Shalimar Exports. Founded in 2017, the brand has a strong presence in North America, Europe, the UK, and Australia. They are engaged in manufacturing and exporting handmade chess sets in exotic woods, bone, brass, metal, and marble, shipped worldwide.

Vision:

We aspire to become the premier chess brand worldwide and to exhibit the craftsmanship of our artisans to chess players and collectors worldwide. As we pursue growth, we are assembling a team of highly dedicated professionals by cultivating an excellent work environment. We provide an exceptional opportunity for candidates seeking an environment conducive to learning and career advancement.

We are seeking a proactive and experienced Operations and Inventory Manager to oversee inventory management, procurement, and operational workflows. The ideal candidate will have a strong background in inventory and purchase management, excellent organizational skills, and a knack for optimizing processes in a dynamic e-commerce environment.

• Company: Royal Chess Mall
• Location: Amritsar, Punjab (Work From Office)
• Salary Range: ₹20,000–₹30,000 (negotiable based on experience and capabilities)

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Key Responsibilities:

Inventory Management:

• Maintain accurate inventory levels across all products, ensuring real-time updates and minimizing discrepancies.
• Conduct regular inventory audits to verify stock levels and quality.
• Monitor inventory turnover rates and manage stock replenishment.

Procurement:

• Coordinate with suppliers to ensure timely procurement of raw materials and finished goods.
• Negotiate vendor contracts to achieve cost savings and favorable terms.
• Track purchase orders and maintain relationships with key suppliers.

Operational Efficiency:

• Streamline processes to ensure smooth functioning of day-to-day operations.
• Collaborate with the packaging, dispatch, and quality assurance teams to meet deadlines and uphold quality standards.
• Optimize warehouse and storage workflows for maximum space utilization.

Team Management:

• Oversee and guide the team involved in inventory handling and operational tasks.
• Allocate tasks efficiently to minimize idle time and ensure productivity.

Reporting and Analysis:

• Generate and present regular reports on inventory health, procurement costs, and operational performance.
• Use data insights to propose and implement improvements in inventory and operations management.

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Qualifications:

1. Education: Graduate or higher (Bachelor’s in Business Administration, Supply Chain Management, or related field preferred).
2. Experience: Minimum 2–3 years of experience in inventory management, procurement, or operations (experience in e-commerce or exports is a plus).
3. Skills:

• Proficiency in inventory management software and tools (e.g., Busy, Tally, or ERP systems).
• Strong analytical and organizational skills.
• Fluency in English (written and verbal).
• Proficient in MS Office (Excel, Word, PowerPoint).

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About Us:

Royal Chess Mall is a leading e-commerce export company specializing in the manufacturing and export of handcrafted chess sets, boards, and accessories. We take pride in our rich heritage and are committed to providing high-quality products to our global clientele.

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Why Join Us?

• Opportunity to work in a fast-growing e-commerce export company.
• Collaborative and supportive work environment.
• Exposure to global markets and international business operations.
• Competitive salary and performance incentives.

We are seeking a highly organized and detail-oriented Process Coordinator to streamline our end-to-end business operations. As a global export brand, our workflow involves complex moving parts, from handmade production to international shipping. You will be responsible for ensuring that every order moves through our internal systems without delay and meets our high-quality standards.

• Company: Royal Chess Mall
• Location: Amritsar, Punjab (Work From Office)
• Salary Range: ₹20,000–₹30,000 (negotiable based on experience and capabilities)

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Core Responsibilities

• Workflow Management: Monitor the lifecycle of an order from the point of sale (Shopify/Amazon/eBay) to final dispatch.
• Inventory Syncing: Coordinate with the production team to ensure stock levels on all digital dashboards match physical inventory.
• Logistics Liaison: Act as the primary point of contact for international courier partners to resolve customs clearances or delivery delays.
• Quality Control Oversight: Ensure the QC process is documented and followed before items are packed for export.
• Data Reporting: Maintain daily/weekly sheets on order processing times, return rates, and production bottlenecks.
• Inter-departmental Communication: Facilitate smooth communication between the Sales/Marketing team and the Manufacturing/Warehouse team.

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Key Qualifications

• Education: Graduate in Business Administration, Operations Management, or a related field.
• Experience: 1–3 years in an operations, logistics, or back-office coordination role (E-commerce experience is a huge plus).
• Tech-Savvy: Proficiency in Microsoft Excel/Google Sheets and familiarity with E-commerce backends (Shopify/Amazon Seller Central).
• Problem Solving: A proactive "get-it-done" attitude with the ability to troubleshoot delays independently.
• Communication: Strong verbal and written communication to coordinate with both local artisans and international partners.

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About Royal Chess Mall

Royal Chess Mall is a global e-commerce export brand operated by New Shalimar Exports. Founded in 2017, the brand has a strong presence in North America, Europe, UK, and Australia. We manufacture and export premium, handmade chess sets crafted from exotic woods, bone, and metal to collectors worldwide.

Our Vision: We aspire to become the premier chess brand worldwide. We are assembling a team of dedicated professionals who thrive in a high-growth environment. This role offers an exceptional opportunity for those looking to master global e-commerce scaling.

________________________________________

Why Join Us?

• Opportunity to work in a fast-growing e-commerce export company.
• Collaborative and supportive work environment.
• Exposure to global markets and international business operations.
• Competitive salary and performance incentives.

We need a smart candidate with great graphic design & creative skills who is comfortable with modern-day design software.

• Company: Royal Chess Mall
• Location: Amritsar, Punjab (Work From Office)
• Salary Range: Competitive pay based on experience/portfolio, past salary, and interview.

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What are we looking for?

• Excellent creative and graphic design skills
• Proficiency with all the leading design and creative software (Photoshop, Canva Etc)
• Ability to strategize and grow a brand
• Understanding of how branding and marketing work
• Any educational qualifications with regard to marketing would be preferred
• Preference to Graduates & higher or relevant experience in D2C brands
• Excellent written communication skills
• Assist in Packaging development

Experience would be preferred, but talented freshers are also welcome.

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About Royal Chess Mall

Royal Chess Mall is a global e-commerce export brand operated by New Shalimar Exports. Founded in 2017, the brand has a strong presence in North America, Europe, UK, and Australia. We manufacture and export premium, handmade chess sets crafted from exotic woods, bone, and metal to collectors worldwide.

Our Vision: We aspire to become the premier chess brand worldwide. We are assembling a team of dedicated professionals who thrive in a high-growth environment. This role offers an exceptional opportunity for those looking to master global e-commerce scaling.

________________________________________

Why Join Us?

• Opportunity to work in a fast-growing e-commerce export company.
• Collaborative and supportive work environment.
• Exposure to global markets and international business operations.
• Competitive salary and performance incentives.

We are looking for a data-driven and results-oriented PPC Expert to lead our paid acquisition strategies. The ideal candidate will have a proven track record of managing high-performance campaigns across Google, Meta, & Amazon to drive profitable growth for our global D2C brand.

• Company: Royal Chess Mall
• Location: Amritsar, Punjab (Work From Office)
• Salary Range: ₹30,000–₹50,000 (negotiable based on experience and capabilities)

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Core Competencies & Skills

• Paid Media Mastery: Expert-level execution of Google Search/Shopping, Meta Ads (Instagram/Facebook), Bing Ads, and others. Knowledge of Amazon/eBay and TikTok Advertising is a plus.
• E-commerce Ecosystems: Deep understanding of the D2C journey, specifically within the Shopify environment.
• Performance Analytics: Ability to track and optimize ROAS, Blended ROAS, CPA, and other related metrics.
• Conversion Rate Optimization (CRO): Identifying friction points on landing pages to improve ad-to-sale conversion.
• Retention Integration: Aligning paid efforts with retention tools (Klaviyo/Privy) to maximize Customer Lifetime Value (LTV).
• Marketplace Operations: Familiarity with the seller dashboards of Amazon, eBay, and Etsy to sync advertising with inventory and promotions.
• Technical Proficiency: Basic understanding of Shopify (for landing page updates) and tracking pixels/GTM.

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Key Qualifications

• Education: Graduate or higher in Marketing, Business Analytics, IT, or a related field.
• Experience: Minimum 2–3 years of hands-on experience specifically in Paid Media/Performance Marketing, preferably for a D2C export brand.
• Analytical Mindset: Strong ability to interpret complex data sets and turn them into actionable campaign adjustments.
• Communication: Excellent written skills for drafting high-converting ad copies and reporting.

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About Royal Chess Mall

Royal Chess Mall is a global e-commerce export brand operated by New Shalimar Exports. Founded in 2017, the brand has a strong presence in North America, Europe, UK, and Australia. We manufacture and export premium, handmade chess sets crafted from exotic woods, bone, and metal to collectors worldwide.

Our Vision: We aspire to become the premier chess brand worldwide. We are assembling a team of dedicated professionals who thrive in a high-growth environment. This role offers an exceptional opportunity for those looking to master global e-commerce scaling.

________________________________________

Why Join Us?

• Opportunity to work in a fast-growing e-commerce export company.
• Collaborative and supportive work environment.
• Exposure to global markets and international business operations.
• Competitive salary and performance incentives.