WARRANTY

 

Kindly note some instructions for care:

1. Please keep wooden chess equipment away from direct sunlight and in a medium moisture environment. The woods are not UV resistant and must be kept for use indoor only. The ideal room temperature should be between 54°F (12°C) to 77°F (25°C)
2. Make sure to keep away from any direct points of contact of heat.
3. Use a dry lint-free cloth to wipe away any dust or fingerprints on your chessmen or the chessboards.

Terms & Conditions

1. The warranty is applicable from the date of purchase.
2. Kindly keep a record of the Order id & date of purchase received at the time of placing an order on our selling channels ( eBay/ Etsy/ Amazon/ Company Website or any other website, the company has advertised on.
3. Warranty will be void if any instances of manipulation, or damage due to external factors beyond our control are found.
4. Cost of shipping the replacement will be born by us.
5. We try to maintain a regular stock of all our items. However, in circumstances where replacements are not available for ready dispatch, Please allow us some time to remanufacture these pieces.
6. In event, the design has been discontinued or we are unable to manufacture the replacements, warranty credit in the form of store credit/ refund may be issued.
7. Any instance of damage in transit has to be reported within 48 hours of receipt.